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How to place your bets on the right audiences...

CONSUMER JOURNEY

A Traveler's Consumer Journey

INTRO

2018 is set to be a major year for live events

A new year brings the buzz of championship games, entertainment award shows, music festival lineup releases, and exciting event announcements. With the addition of the Winter Olympics and World Cup, 2018 is set to be a major year for live events. 

With a significant investment within a very small window of opportunity, it is crucial marketers make the most of capturing audience attention and make a lasting impact.






However, only 35% of marketers consistently measure the impact or effectiveness of their sponsorship activities. 1

Brand marketers who choose to measure the effect of their sponsorship dollars tend to primarily focus on reach and awareness
tactics.2

To help your brand achieve the greatest ROI from live event initiatives, Exponential developed a playbook of winning strategies for brand marketers across all verticals to drive measurable results during pre-game, gameday, and post-game.    

By working with partners like Exponential, brand marketers like you can expand your sponsorship impact with massive reach and frequency through the benefits of video and performance.

Heading to Las Vegas? You might be looking at flights right now, and then need to rent a car. Or maybe you’re driving in from Los Angeles. You might not know where you’re going to stay or you might have a hotel in mind. And once you get there, what will you want to do first?

Travel marketers are required to plan successful campaigns across a landscape in which the traveler no longer follows the traditional beaten tracks. The only certainty we have left is that almost every journey starts with a click.

Our taxonomy of 50,000 topics offers an in-depth, holistic view of user interests and intentions. We set our AERO optimization engine against travel to Las Vegas, to see how it would identify different types of travelers. From the earliest starting point to last-minute activities, these are some of the most predictive behaviors it found. They showcase the motivations and affinities of consumers traveling to Las Vegas.

Below, interest patterns are noted by lift scores and are represented by numbers such as 3x,
21x, etc. The lift scores show a specific population’s greater propensity towards an interest topic, when compared against the general population.

PRE-GAME

In our connected world, anticipation is everything for audiences

Leading up to events, athletes are perfecting their skills, artists are finalizing their set lists, and celebrities are drafting their acceptance speeches on tiny pieces of paper. Although it may seem like the pre-game is just the warm-up, brand marketers have the opportunity to make major impact. In our connected world, anticipation is everything for audiences; content teasers excite and impact an audience nearly as much as the final product.

Take the Big Game for an example. When looking at search term data for “Super Bowl Commercials 2018”, you’ll see spikes in interest leading up to game day and then an abrupt decline.

Two weeks before game day, we see significant activity from consumers as sponsors introduce and tease out content. Search data peaks on the day after the Big Game when media coverage is at its height and quickly declines thereafter. 

Users’ anticipation for sponsorship content was even GREATER than the afterglow. Surprised?

Personas of a Las Vegas Visitor

Who is planning further out?

Gamblers

15%
Proportion

General Attributes

Retirees
Southern California
Gambling

Entertainment Enthusiasts

40%
Proportion

General Attributes

Shopping Video Watchers
Luxury Shoppers 
Foreign Visitors

Life Celebrators

10%
Proportion

General Attributes

Honeymoon Planners
Retirement Planners

Businesspeople

10%
Proportion

General Attributes

Professionals in the following
industries:
– B2B
– Retail
– Auto

We looked at the lift in online interests for Gamblers, Entertainment Enthusiasts, Life Celebrators, and Businesspeople leading up to their stay in Las Vegas.

Be on the lookout for specific recommendations of when travel advertisers should target highly engaged personas with our innovative video ad formats!

30% of Arts, Shopping, and Entertainment Enthusiasts are Asian tourists.

Entertainment

Enthusiasts

1.26x
Air Travel

5.54x
Package deal

15%
Hotels

30% of Arts, Shopping, and Entertainment Enthusiasts are Asian tourists.

Entertainment

Enthusiasts are more likely to be researching...

1.26x
Air Travel

5.54x
Package deal

15%
Hotels

Entertainment Enthusiasts have decided to make the trip and are shopping for competitive package deals.

AIRLINES TARGET ENTERTAINMENT ENTHUSIASTS!

Entertainment

Enthusiasts
are more likely
to be researching...

12.99x
Event Ticket

84.11x
Cirque Du Soleil

17.55x
Concerts and Live Entertainers

Businesspeople
are more likely
to be researching...

2.79x
Advanced Hotel Booking

Entertainment Enthusiasts like to plan their activities ahead.

TRAVEL ASSOCIATIONS TARGET ENTERTAINMENT ENTHUSIASTS!

Weddings are relatively spontaneous & less common than bachelor, birthday, and retirement parties.

Life Celebrators are more likely to be researching...

4.32x
Engagement

3.81x
Retirement

1.54x
Graduation

1.14x
Birthdays

2.42x
Weddings

Entertainment

Enthusiasts are more likely to be researching...

10.48x
Restaurant guides

Whether they are a gift recipient or gifter, Life Celebrators are likely to monitor their personal finances and require advice.

PERSONAL FINANCE INSTITUTIONS
TARGET LIFE CELEBRATORS!

Half of businesspeople book 60 days out and about half book 30 days out.

Businesspeople

1.67x
Advanced Hotel Booking

Entertainment

Enthusiasts are
more likely to be researching...

57.93x
Comedy Shows

366.93x
"Las Vegas" Shows

Life Celebrators are
more likely to be researching...

15.02x
Exotic Rental Cars

28.01x
Wedding Catering

13.26x
Wedding Flowers

8.98x
Wedding Dresses

At this stage, Businesspeople are in the market for a place to stay during a conference or client meetings.

HOTELS TARGET BUSINESSPEOPLE!

Gamblers are more likely to be researching...

2.84x
Maps

1.69x
Hotels

Entertainment

Enthusiasts are
more likely to be researching...

7.82x
Retail Locations

20.51x
Luxury Brands

1.23x
Family Activities

Life Celebrators are
more likely to be researching...

20.59x
Wedding Hairstyles

9.59x
Wedding Photography

Businesspeople are
more likely to be researching...

27.31x
Golf Courses

1.08x
Major League Sports

At this stage, Entertainment Enthusiasts are planning to score the best deals during their shopping trips.

RETAILERS TARGET ENTERTAINMENT ENTHUSIASTS!

Entertainment

Enthusiasts
are more likely to be researching...

1.13x
Manicures

1.08x
WhatsApp

1.27x
Spa

1.41x
Consumer Electronics

1.19x
Jewelry

1.09x
Cosmetics

1.19x
Sunscreen

Gamblers are familiar with the destination and averse to internet commerce.

Gamblers are more likely to be researching...

2.22x
Personal Finance

2.96x
Shows

21.93x
Horse Racing

Businesspeople are more likely to be researching...

12.44x
Restaurant Reservations

18.72x
Golf Gear

Life Celebrators
are more likely to be researching...

1.24x
Cocktails

1.21x
Local Guides

2.81x
Bars

1.08x
Social Media

0.48x
Dating

1.12x
Video Sharing

1.07x
Snapchat

Entertainment Enthusiasts have decided to make the trip and are shopping for competitive package deals.

COSMETIC BRANDS AND RETAILERS TARGET ENTERTAINMENT ENTHUSIASTS!

conclusion

The most successful victories are formed through partnerships and alliances

 Coaches and players, performers and their audiences, sponsors and consumers. They all need each other to win.

Why should sponsorship efforts stop at branding metrics when you can physically drive users to purchase? A partnership with Exponential will ensure that the impact of your event sponsorship doesn’t fade with time but delivers lasting ROI with your customers and brand ambassadors.

Now that’s truly a win-win!

 Please contact sales@exponential.com for more information about how to engage in a partnership with Exponential.

REAL AUDIENCES.
REAL ENGAGEMENT.
REAL PERFORMANCE.
exponential.com

Exponential analyzed 335,600 users globally with an interest in travel to Las Vegas during the first half of 2017. *Interest patterns are noted by lift scores and are represented by numbers such as 3x, 21x, etc. The lift scores show a specific population’s greater propensity towards an interest topic, when compared against the general population.

©2017 EXPONENTIAL INTERACTIVE INC. ALL RIGHTS RESERVED

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